T. +31 (0)570-563971
E. info@hogeslagolst.nl
Would you be so kind to fill out the survey bellow? We would like to thank you in advance.
Name of organization *
Completed by *
E-mail address *
Are we easily accessible by phone? YesNo because:
Do you get connected to the right person quickly? YesNo
Are you beïng answered to in a friendly way? YesNo because:
How do you judge the skills and knowledge of the employee? GoodNot good because:
Do you have any suggestions concerning communication?
How would you rate the quality of the products supplied by us? Very goodGoodPoorVery poor
How do you rate the quality / price ratio? Very goodGoodPoorVery poor
How would you rate the delivery time? GoodReasonableToo long
Are deliveries taking place on the agreed date/time? YesNo not alwaysNo never
How would you rate the quality of the packages? Very GoodGoodPoorVery Poor
Is the information listed on the labels sufficient? YesNo because:
How would you rate the quality of transport? Very goodGoodPoorVery poor because:
How would you rate the friendliness and helpfulness of our drivers? Very goodGoodPoorVery poor because:
What do you think of our delivery notes? ClearNot clear because:
Did you collect the order yourself? YesNo
If yes, how would do you experience the support of our employees?
Are you satisfied about the response time concerning your complaint/problem? YesNo
Are you satisfied about the way your complaints and problems are treated by us? YesNo because:
Is the information clearly stated on the invoice? YesNo because:
If you have any comments and/or improvement points about our organization, please let us know.
